Currently, various informations have to be provided and sorted and, above all, made available to the general public.
At the same time, the right answer is often not available to the public quickly enough - phone solutions are quickly overwhelmed in times of crisis.
Our FAQ database software can help here.
Maintain your current information easily and put it online directly using our software.
Note: Because of the current situation, we offer this database software to all public institutions and organizations free of charge.
In the first step, the user sees current questions and information that are sorted by frequency or topic. The user can click on the questions to display the answers provided.
In the second tab, the user can apply different filters and search for the right answers in the database.
The user can search for specific questions and answers using an intelligent search.
If the search cannot deliver any results, the user is provided with a form to send his specific question/request for information.
In the request form, the user enters his contact details and his question is forwarded to a clerk. The data is saved 100% GDPR-compliant.
The request was successfully sent and the user will receive a confirmation with their email after they have confirmed their email address.
Key features of the FAQ database software:
- Easy integration into your systems (website, shop, app, etc.)
- Sorting according to common questions/timeliness
- Backend with login features
- Intelligent FAQ search
- Filtering by categories
- Own logo, colors and font
- Optimized for all end devices (desktop, tablet and smartphone)
- Email/SMS notification
- Contact possibility
- 100% GDPR compliant
We offer this software for public organizations free of charge.
For inquiries, please contact Mr. Fabian Seltmann for the FAQ database software directly: +49 2823 4195112
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